Terms of Business

These terms of business apply to all consultancy engagements between Nadine Benjamin ("the Consultant") and the client ("the Client"), and form part of any proposal, statement of work, or engagement letter issued. By instructing the Consultant, the Client agrees to these terms.

Services

Services are provided on a bespoke basis as set out in the relevant proposal or engagement letter, which will confirm scope, deliverables, fees, and timeline. Ad hoc advice, including the Strategic Power Hour, is billed at the hourly rate confirmed at the time of booking. All consultancy is delivered remotely, by video call and shared documents; in-person meetings are not offered as standard and would only be considered in exceptional circumstances, by separate agreement.

Fees and payment

Fees are as set out in the relevant proposal or invoice. Unless otherwise agreed in writing, invoices are payable within 14 days of the invoice date. The Consultant reserves the right to charge interest on overdue invoices in line with the Late Payment of Commercial Debts (Interest) Act 1998.

Cancellation

Either party may cancel a scheduled consultation or engagement with reasonable notice, as set out in the relevant proposal. Fees for work already carried out remain payable.

Confidentiality

Both parties agree to keep confidential any non-public information disclosed in the course of an engagement. A mutual non-disclosure agreement is available on request and, where signed, takes precedence over this clause for the relevant engagement.

Intellectual property

Strategic frameworks, documents, and materials developed during an engagement are licensed for the Client's use once fees have been paid in full. The Consultant retains ownership of underlying methodologies, templates, and pre-existing intellectual property.

Liability

The Consultant provides strategic advice in good faith, based on information supplied by the Client. The Consultant's liability for any claim arising from an engagement is limited to the fees paid for that engagement, save where liability cannot be excluded or limited by law, including death, personal injury, or fraud.

Governing law

These terms are governed by the laws of England and Wales, and any disputes are subject to the exclusive jurisdiction of the courts of England and Wales.

Contact

Questions about these terms can be directed via the enquiry form on the homepage.